Peed off at Smarthome

[RickH]

I asked Smarthome why they dont sell plain white un-engraved buttons
for their Insteon keypads (they only sell the clear ones, or white
with A,B,C,D engraved). To replace all my buttons with white would
cost close to $1000 dollars, (for crappy little plastic injection
molded buttons that cost about .01 cent per 100 buttons to
manufacture). I'm really pissed. Here was their response:



Hi Richard,

Thank you for your email. Whoever helped you was absolutely correct.
You would need to purchase the Custom Etched buttons if you wanted
"blank" buttons. Unfortunately, they are $49.99 a set, not $5.49 like
the clear ones. We don't have an official recommendation for removing
the lettering from buttons. One thing you could try is to use a Dremel
tool with the polishing tip.

I hope this helps.

Thank you,
Sam
Smarthome, Inc.

[D]

I can understand that it upsets you, but they do not make the switches. Try
Leviton

"RickH" <passport@windcrestsoftware.com> wrote in message
news:cf413c65-aac5-4c74-9a6c-7f191629cf02@h5g2000yqh.googlegroups.com...
>I asked Smarthome why they dont sell plain white un-engraved buttons
> for their Insteon keypads (they only sell the clear ones, or white
> with A,B,C,D engraved). To replace all my buttons with white would
> cost close to $1000 dollars, (for crappy little plastic injection
> molded buttons that cost about .01 cent per 100 buttons to
> manufacture). I'm really pissed. Here was their response:
>
>
>
> Hi Richard,
>
> Thank you for your email. Whoever helped you was absolutely correct.
> You would need to purchase the Custom Etched buttons if you wanted
> "blank" buttons. Unfortunately, they are $49.99 a set, not $5.49 like
> the clear ones. We don't have an official recommendation for removing
> the lettering from buttons. One thing you could try is to use a Dremel
> tool with the polishing tip.
>
> I hope this helps.
>
> Thank you,
> Sam
> Smarthome, Inc.
>

[Kremlar]

The included "A, B, C, D, etc." buttons are not actually etched into the
plastic (at least mine aren't). I suspect you could remove the lettering
very easily with some polishing compound (no tools) and be left with some
nice white, blank buttons.

Just an idea...


"RickH" <passport@windcrestsoftware.com> wrote in message
news:cf413c65-aac5-4c74-9a6c-7f191629cf02@h5g2000yqh.googlegroups.com...
>I asked Smarthome why they dont sell plain white un-engraved buttons
> for their Insteon keypads (they only sell the clear ones, or white
> with A,B,C,D engraved). To replace all my buttons with white would
> cost close to $1000 dollars, (for crappy little plastic injection
> molded buttons that cost about .01 cent per 100 buttons to
> manufacture). I'm really pissed. Here was their response:
>
>
>
> Hi Richard,
>
> Thank you for your email. Whoever helped you was absolutely correct.
> You would need to purchase the Custom Etched buttons if you wanted
> "blank" buttons. Unfortunately, they are $49.99 a set, not $5.49 like
> the clear ones. We don't have an official recommendation for removing
> the lettering from buttons. One thing you could try is to use a Dremel
> tool with the polishing tip.
>
> I hope this helps.
>
> Thank you,
> Sam
> Smarthome, Inc.
>

[Bill Kearney]

"RickH" <passport@windcrestsoftware.com> wrote in message
news:cf413c65-aac5-4c74-9a6c-7f191629cf02@h5g2000yqh.googlegroups.com...
>I asked Smarthome why they dont sell plain white un-engraved buttons
> for their Insteon keypads

Pfft, try getting RadioRA bezels some time. Get a good ankle grip first.

[RickH]

On Nov 21, 11:21*am, "Kremlar" <krem...@hotmail.com> wrote:
> The included "A, B, C, D, etc." buttons are not actually etched into the
> plastic (at least mine aren't). *I suspect you could remove the lettering
> very easily with some polishing compound (no tools) and be left with some
> nice white, blank buttons.
>
> Just an idea...
>
> "RickH" <passp...@windcrestsoftware.com> wrote in message
>
> news:cf413c65-aac5-4c74-9a6c-7f191629cf02@h5g2000yqh.googlegroups.com...
>
>
>
> >I asked Smarthome why they dont sell plain white un-engraved buttons
> > for their Insteon keypads (they only sell the clear ones, or white
> > with A,B,C,D engraved). *To replace all my buttons with white would
> > cost close to $1000 dollars, (for crappy little plastic injection
> > molded buttons that cost about .01 cent per 100 buttons to
> > manufacture). *I'm really pissed. *Here was their response:
>
> > Hi Richard,
>
> > Thank you for your email. Whoever helped you was absolutely correct.
> > You would need to purchase the Custom Etched buttons if you wanted
> > "blank" buttons. Unfortunately, they are $49.99 a set, not $5.49 like
> > the clear ones. We don't have an official recommendation for removing
> > the lettering from buttons. One thing you could try is to use a Dremel
> > tool with the polishing tip.
>
> > I hope this helps.
>
> > Thank you,
> > Sam
> > Smarthome, Inc.- Hide quoted text -
>
> - Show quoted text -

This sounds primising, thanks, I'll order a set and try automotive
rubbing compound on a flat surface.