C-Bus Temp sensor bug report and workaround

[Forumadmin]

Attached is a circular for all installers of C-Bus, most will have the circular but for those who didn't receive it...

A small bug in the V2 software causes the values to be saved incorrectly in some circumstances. Also a workaround till C-Bus V3 is released.

[znelbok]

Are Clipsal going to supply the new unit as per their recomendation in the memo? :-)

MIck

[Forumadmin]

There will be a fix in version 3 software as stated. No planned implementation to fix in Version 2 as Version 3 is imminent for release.

[znelbok]

There will be a fix in version 3 software as stated. No planned implementation to fix in Version 2 as Version 3 is imminent for release.
I saw that, I wast just having a small dig. but -

The fix as I read it will only prevent the overwriting of the firmware. Since mine has been downloaded from th database, the factory calibration has been undone and as far as and I can comprehend, cannot be re-calibrated unless it goes back to the factory. So to get a temp sensor that is "Accurate" i need another one that has not had the firmware overwritten.

Wish they would hurry up and get V3 out. It is only about 5 years too late. 32bit OS have been around for a long time now (in computer terms) and support for IP is needed

MIck

[Forumadmin]

I saw that, I wast just having a small dig. but -

The fix as I read it will only prevent the overwriting of the firmware. Since mine has been downloaded from the database, the factory calibration has been undone and as far as and I can comprehend, cannot be re-calibrated unless it goes back to the factory. So to get a temp sensor that is "Accurate" i need another one that has not had the firmware overwritten.

MIckDig away

Ok, I see your point perhaps one of the C-Bus reps here could settle the issue?

Cheers

[Phil.H]

I saw that, I wast just having a small dig. but -

The fix as I read it will only prevent the overwriting of the firmware. Since mine has been downloaded from th database, the factory calibration has been undone and as far as and I can comprehend, cannot be re-calibrated unless it goes back to the factory. So to get a temp sensor that is "Accurate" i need another one that has not had the firmware overwritten.

Wish they would hurry up and get V3 out. It is only about 5 years too late. 32bit OS have been around for a long time now (in computer terms) and support for IP is needed

MIck
This is the first occasion where I have seen a situation where C-Bus programming software can cause changes to product firmware. It would appear this is the case for the current arrangement of v2.n (associated with the temp sensor) and yes v3 is very close to release so we can't afford to go backwards whilst moving forwards. Those who have dealt with CIS previously know we don't split hairs on warranty etc, so if you have some temp sensors in the field and you are sure they are affected by this problem then give me a call and we will do what is necessary to get the particular situation fixed.

In reference to "support for IP is needed" if I take "IP" in the correct context as the IP of TCP/IP then you need to have a read of some of the documentation associated with our "C-Gate" server software. This software runs on a Java virtual machine, creates a real time object model of a C-Bus network(s) and provides high level control and event interfaces via TCP/IP socket connections. Mr Briggs (forum administrator) has access to the C-Gate documentation (recommend C-Gate Users Guide) and can post a link for the relevant pdf's.

We are about to release a raft of new generation software (& products), so contact your nearest / favourite Clipsal Systems Integrator to find out if these new products are for you.

Phil...

[Forumadmin]

Thanx Phil,

I guess that just about covers it.:)

[znelbok]

Thanks Phil for the positive comment re warranty and this issue.

As for IP I was thinking more of the config software need ing the redirection software. This is a PITA if the network interface is not on and it is not detected and It is slow to start (relative to everything else).

Lastly, most of the time I have no idea as to what I am talking about so it could all be a load of crap from me.

Mick

[Phil.H]

Thanks Phil for the positive comment re warranty and this issue.

As for IP I was thinking more of the config software need ing the redirection software. This is a PITA if the network interface is not on and it is not detected and It is slow to start (relative to everything else).

Lastly, most of the time I have no idea as to what I am talking about so it could all be a load of crap from me.

Mick

Mick, don't be concerned about "crap" or asking silly questions, the only silly question is the one that is not asked. The "redirector" software which is a product from Lantronix is a little clunky. Try to stick to serial connections or modem dial up (via telephone interface unit) when programming C-Bus with V2.n software.

[max]

The Lantronix Redirector soiftware works just fine. it is actuall faster scanning a network via a CNI and the redirector software than it is to scan via a serial interface.

Used it many a time and particulary remotely instead of having to drive over and make changes just open your clients firewall for a while to make the changes and then lock it back up.